PureClarity Resources

Learn more about ecommerce personalisation, how PureClarity has helped many businesses and how we can help yours too. Free to download.

Welcome to PureClarity Support, our online resource housing user guides, implementation guides, general updates and FAQs. Below you will find quick links to our implementation, user and Academy guides. Should you have any questions please contact us at support@pureclarity.com

PureClarity Documentation

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Email Support


Customer Success Management

Dedicated onboarding
and support

As soon as you come on board our team of Client Success Managers will be in touch to arrange a convenient time to show you how to get the best out of PureClarity providing regular catch ups, scheduled calls and dedicated support.

Access to PureClarity

We appreciate it’s not always convenient for you to call or to await an email response so our PureClarity academy offers full online training, insights, top tips and support documentation.

Access to managed
optimized services

There may be times when you wish to lean on us for extra account management for your ecommerce personalization. PureClarity offers a tiered support and management programme which you can access for a set fee to help you get through those extremely busy times.